Frequently Asked Questions
Everything you need to know about our premium self-balancing scooters.
Are your hoverboards UL certified for safety?
Yes, every hoverboard we sell is UL 2272 certified, meaning they have undergone rigorous testing for electrical and fire safety to ensure your peace of mind.
How long does the battery last on a single charge?
On average, our hoverboards provide a range of 7 to 12 miles per charge, depending on the model, rider weight, and the type of terrain being traversed.
What is your shipping policy and delivery timeline?
We offer free standard shipping on all orders. Most orders are processed within 24 hours and typically arrive at your doorstep within 3 to 5 business days.
Do you offer a warranty on your electronics?
Absolutely. All Hoverboards products come with a standard 1-year limited warranty that covers manufacturing defects and hardware malfunctions.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
How do I calibrate my hoverboard?
To calibrate, ensure the board is level on the ground, hold the power button for 10 seconds until the lights flash, then turn it off and back on again.